You may cancel your order any time within fourteen (14) working days, beginning on the day after you received the goods. We will refund the price of the goods in full, however you will be responsible for the cost of returning the goods to us. If a refund is payable to you we will process the refund as soon as possible, and, in any case within fourteen (14) days of the day we received the returned goods and after our written statement that the goods arrived in the same condition as sent to you, with all the labels attached.
To cancel an order, you must inform us in writing. You must also return the goods to us as soon as possible. The goods needs to be sent in their original packaging however in 100% condition with all the labels attached and at your own cost and risk.
You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.
Our returns policy does not affect your statutory rights.
If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day we confirm via e-mail that you are entitled to a refund for defective goods.
If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase.
Some goods are non-returnable for hygiene reasons. Please note that this does not affect your statutory rights.
If we fail to comply with these terms and conditions, we shall only be liable to you for the purchase price of the goods and any proven losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure.